• How to Sync Your YOO®RX

    1. Make Sure your phone has Bluetooth turned “ON”.
    2. Follow the YOO+ app instructions to set up your YOO account and pair your YOORX.
    3. Once you have completed your profile on the YOO+ app you will be prompted to sync your YOORX. Your YOORX is able to sync automatically each time you open the YOO+ app but you can also sync by tapping the "Sync Device" option within the left side menu on the YOO+ app.
    4. Important: The YOORX will automatically RESET at MIDNIGHT. At that time, the data in the PREVIOUS DAY will automatically be saved. YOORX will store up to 14 days of activity so you can SYNC the wrist band & app at your convenience.

  • How to Charge the YOO®RX

    1. Your YOORX comes with a custom-designed USB charger that suctions to the underside of your YOORX with magnets.
    2. To attach simply bring the end of the charging cable that has the two metal points on it close to the underside of your YOORX (fig. B) and the magnets will do the rest. It should nest comfortably inside the oval indentation under your YOORX.
    3. Insert the other end of the USB charger into your computer’s USB port to charge, or plug into an outlet charger if you own one. (Please note that a wall plug-in accessory is not included with your YOORX purchase).
    4. The display on the YOORX will show the battery icon while charging. When your YOORX is fully charged the display will indicate 100% on the ba ery level screen.
    5. Your YOORX will charge very fast. A full re-charge only takes one to two hours.
  • How to Download the App

    1. You’ll need to download the YOO+ App next.
    2. Go to the App Store or Google Play and download it for free. Search for YOO+ , download the app and install it.
    3. Follow the on-screen instructions to set up your YOO+ Account. If using iOS, you must pair your YOORX to your smart phone.
    4. When setting up an account and profile be sure to select YOORX as your YOO device.

    Important: YOORX is compatible with mobile devices that contain Bluetooth 4.0 technology. To view a list of compatible smart phones, go to: www.YooChallenge.com/compatibility

  • What Do I Need to Know About the Battery?

    YOORX uses a rechargeable battery and comes with a custom designed USB charger. Once you have fully charged your YOORX it should run for about a 14 days before requiring another charge.

    The length of time between charges depends on how often Smart Notifications are used and whether or not you activate the Display Auto-On feature within the YOO+ app. These optional features will shorten your battery life between charges.

    Low Battery Warning

    When the words “LOW BATT” appear on the display, your YOORX can still continue to record your activity for a LIMITED TIME. It’s recommended to “SYNC” the wristband immediately to update and save the data inside the unit. Then, recharge the YOORX by following the directions to avoid losing data.

    Note that a faint or blank display is also an indicator of a low battery charge.

  • HELP! My YOORX Won’t Sync

    Don’t worry. Try these steps!

    Try these Quick Tips First:

    • Be sure your YOO device is fully charged.
    • Be sure “Bluetooth” is turned “ON” on your smart phone.
    • Be sure you have a stable Wifi connection.
    • Launch the YOO+ app and go to “Settings” and confirm that the correct YOO device is selected.
    • Try a re-fresh by turning your smart phone off and then back on again.
    • Try turning Bluetooth off and then back on again.

    If Syncing issues continue try these steps:

    • Launch the YOO+ app and tap “Menu” at top left corner.
    • Tap “Settings”.
    • Select a different device and tap “Save”.
    • Reselect the YOO device you are trying to sync.
    • Tap “Save.”
    • Return to the Menu screen and tap “Sync Device”.
    • Follow prompts to pair your device.

    Advanced iOS steps for YOORX users:

    • On your smart phone go to “Settings” > “Bluetooth”.
    • Search for the YOORX from the list of connected devices and tap the info icon that looks like this: “ i ”.
    • Tap “Forget This Device” and then confirm when prompted.
    • Launch YOO+ app and tap Sync Device.
    • Follow prompts to pair device.

    Advanced Android steps for YOORX users:

    • On your smart phone go to “Bluetooth” and un-pair the YOORX.
    • Launch the YOO+ app.
    • Tap the “Menu” icon from top left corner of the app.
    • Tap “Sync Device”.
    • Follow prompts to pair and sync device.

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